Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

OFFICES & PUBLIC COUNTERS
Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, attendance at our offices and public counters is possible by prior appointment only. Although we aim to carry out all our regulatory duties electronically, we do understand that this may not be possible for everyone. In such cases, an appointment will be arranged. Please note that a face mask is compulsory when attending our public counter.

Please contact our offices by e-mailing info@gra.gi or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Please note that a face mask is compulsory when attending our public counter.

Welcome to the Gibraltar Regulatory Authority website

BROADCASTING DIVISION

In October 2012, the Gibraltar Parliament passed the Broadcasting Act 2012. The Act transposed into Gibraltar law the Audiovisual Media Services Directive. It also created a licensing regime in relation to broadcasting for the first time in Gibraltar. Licences are required by all radio and television broadcasters which, prior to October 2012, were exempt under the Gibraltar Broadcasting Corporation Act which this Act repealed.

The Act transferred all regulatory powers to the GRA. As a result, a new Broadcasting Division was created in the GRA which is responsible for the following:

  • -  Granting and enforcement of licenses to radio and television broadcasters
  • -  Deal with regulatory matters relating to broadcasting standards
  • -  Issue codes of practice and guidance notes
  • -  Encourage the promotion of media literacy
  • -  Publish information and provide advice to consumers and broadcasters

The Broadcasting Division intermittently reviews local broadcasting services, providing guidance and direction as and when required, ensuring broadcasters abide by the set codes of practice and regulations.