Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

BROADCAST COMPLAINTS - ONLINE FORM

If you are concerned about something you have heard or seen in a radio or TV programme and you would like to make a complaint, please use this form.

All fields marked with * are required.

Your Details

Data Protection

Information you provide will be used by the Authority to handle your complaint, provide you with information and to take appropriate action. The Authority may disclose your contact details (i.e. name and address) and details of your specific complaint to the broadcaster for complaint-handling purposes.

Please read the following carefully

Programme details

Your complaint

Please provide us with copies of any correspondence (e.g. emails or letters) and/or other documentation that is relevant to your complaint.

Spam Prevention

To help prevent spam, please confirm you are not a robot.


Please read the "Procedures for the Handling of Complaints" before submitting information to the Authority.