Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

RIGHT OF REPLY CODE

The Right of Reply Code (the “Code”), which came into effect from 8th November 2012, provides for the broadcast by a broadcaster of a Right of Reply Statement that will facilitate the correction of incorrect information which has been broadcast on television and which has resulted in a person's honour or reputation being impugned. This scheme details the process for exercising a Right of Reply and the manner in which the public can utilise this process. Though the Code is aimed at television broadcasters, radio broadcasters are strongly encouraged to comply with the principles and applicable rules contained herein.

The Gibraltar Regulatory Authority (the “Authority”) has developed the Code further to the requirements of the Broadcasting Act 2012 and it is intended to provide an opportunity for a person to exercise his/her right to the correction of incorrect information without recourse to legal proceedings which may prove time-consuming and costly.

A request for a Right of Reply should be made to the broadcaster who is required to include on its website a copy of the Scheme and information about the contact person to whom requests for a Right of Reply may be made. Decisions by broadcasters to refuse such requests can be reviewed by the Authority.

This Code amends a previous document published 22nd November 2011.

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