Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

Closure of Public Counter

In order to manage the risk of cross-contamination in our community, the Gibraltar Regulatory Authority is closing its public counter as from 3pm on Monday 16th March 2020, to stop the spread of infection via physical payment by exchange of cash or card, and in order to avoid social contact in queues. All payments may be made by bank transfer. Cash payments or payments in person will not be accepted or handled as from this date.

Please send any enquiries to info@gra.gi and we will endeavour to assist you in as much as we are able to in the circumstances. At the moment, the GRA is minimising the amount of staff working at its premises at any one time and so, there may be instances where we will not be able to carry out some services in their entirety. We appreciate your understanding.

Welcome to the Gibraltar Regulatory Authority website

RIGHT OF REPLY CODE

The Right of Reply Code (the “Code”), which came into effect from 8th November 2012, provides for the broadcast by a broadcaster of a Right of Reply Statement that will facilitate the correction of incorrect information which has been broadcast on television and which has resulted in a person's honour or reputation being impugned. This scheme details the process for exercising a Right of Reply and the manner in which the public can utilise this process. Though the Code is aimed at television broadcasters, radio broadcasters are strongly encouraged to comply with the principles and applicable rules contained herein.

The Gibraltar Regulatory Authority (the “Authority”) has developed the Code further to the requirements of the Broadcasting Act 2012 and it is intended to provide an opportunity for a person to exercise his/her right to the correction of incorrect information without recourse to legal proceedings which may prove time-consuming and costly.

A request for a Right of Reply should be made to the broadcaster who is required to include on its website a copy of the Scheme and information about the contact person to whom requests for a Right of Reply may be made. Decisions by broadcasters to refuse such requests can be reviewed by the Authority.

This Code amends a previous document published 22nd November 2011.

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