Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

Closure of Public Counter

In order to manage the risk of cross-contamination in our community, the Gibraltar Regulatory Authority is closing its public counter as from 3pm on Monday 16th March 2020, to stop the spread of infection via physical payment by exchange of cash or card, and in order to avoid social contact in queues. All payments may be made by bank transfer. Cash payments or payments in person will not be accepted or handled as from this date.

Please send any enquiries to and we will endeavour to assist you in as much as we are able to in the circumstances. At the moment, the GRA is minimising the amount of staff working at its premises at any one time and so, there may be instances where we will not be able to carry out some services in their entirety. We appreciate your understanding.

Welcome to the Gibraltar Regulatory Authority website


The Gibraltar Regulatory Authority has developed an Audiovisual Commercial Communications Code (the "Code") in accordance with the Broadcasting Act 2012.

The main objectives of this Code are:

To ensure that the public can be confident that audiovisual commercial communications are legal, honest, truthful, decent and protect the interests of the audience.

To ensure that audiovisual commercial communications do not impinge on the editorial integrity of broadcasts.

To provide clear guidance to broadcasters as to the standards to which audiovisual commercial communications shall adhere.

To provide guidance to the general public on the standards they can expect from audiovisual commercial communications on broadcasting services.

To provide broadcasters with a simple, flexible and comprehensive code that does not impede in an unwarranted manner their right to communicate commercial messages.