Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

OFFICES & PUBLIC COUNTERS
Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, attendance at our offices and public counters is possible by prior appointment only. Although we aim to carry out all our regulatory duties electronically, we do understand that this may not be possible for everyone. In such cases, an appointment will be arranged. Please note that a face mask is compulsory when attending our public counter.

In the first instance, please contact our offices by e-mailing info@gra.gi or call us on 200 74636 and leave a voicemail message if you are unable to get through and speak to our front desk staff. Voicemail messages are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Please note that a face mask is compulsory when attending our public counter.

Welcome to the Gibraltar Regulatory Authority website

RESPONSE TO CONSULTATION AND DECISION DOCUMENT C03/20

The Gibraltar Regulatory Authority (the "GRA") is responsible for the regulation of the electronic communications sector in Gibraltar in accordance with Gibraltar and EU legislation.

On 27th August 2019, the GRA issued a public consultation entitled about the licensing of mobile/fixed communications networks in Gibraltar, including 5G mobile communications services. Interested parties were invited to comment on 6 specific questions and provided them with the opportunity to raise any general comments. By the close of the consultation period, the GRA had received responses from 4 interested parties.

Having considered all views, the GRA sets out in this Response to Consultation and Decision Notice, its conclusions regarding the Consultation and the way forward in respect to the allocation of spectrum for Mobile/Fixed Communications Network services, including 5G.

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