Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

COMMUNICATIONS AMENDMENT REGULATIONS 2011

On the 26th May 2011, the Government implemented the EU's new electronic communications package with the publication in the Gibraltar Gazette of five new regulations amending the current legislation on electronic communications. They amend the current Communications Act 2006, Communications (Access) Regulations 2006, Communications (Authorisation and Licensing) Regulations 2006, Communications (Universal Service and Users' rights) Regulations 2006 and Communications (Personal Data and Privacy) Regulations 2006.

The five regulations transpose the amendments made by Directive 2009/136 and Directive 2009/140 to the 2002 package of EU directives on electronic communications.

The amendments introduced in the Directives are primarily aimed at: simplifying some of the existing procedures; allowing transfer and leasing of individual rights to radio frequencies; the re-drafting of the provision on co-location of facilities; adjusting some of the definitions; taking account of technological progress; re-inforcing provisions on end-users with disabilities; strengthening of other consumer protection rules.

The texts of the Communications Act and all the regulations available on this website are the consolidated versions as published by the Government's Gibraltar Laws website.

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