Welcome to the Gibraltar Regulatory Authority website


Use this form to report if you wish to submit a complaint for the Authority to consider.

Alternatively, if you need to submit a request for resolution of a dispute concerning a service provider, please refer to the Consumer Disputes for guidance on how to proceed.

Alternatively if you prefer to download the form and email it to us, please click HERE.

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Data Protection: Your information will be used by the GRA in accordance with the provisions of the Data Protection Act 2004.

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Details of your Complain

Please provide us with copies of any correspondence (e.g. emails or letters) and/or other documentation that is relevant to your complaint.

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I understand that the GRA may need to share the information that I have provided with the party about whom I am complaining, so that my concern can be looked in to.

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