Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.

OFFICES & PUBLIC COUNTERS

PUBLIC COUNTER
Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing info@gra.gi or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website

EMF (ELECTROMAGNETIC FIELD) MONITORING

Under the Communications Act 2006, the GRA is responsible for the management of the radio spectrum in Gibraltar. Since 2003, the GRA has implemented a national measurement programme to ensure that electromagnetic fields (“EMF”) from cellular base stations do not exceed the recommended International Commission on Non-Ionizing Radiation Protection (ICNIRP) guidelines, a standard adopted by HM Government of Gibraltar.

In order to better the efforts to ensure that radio transmitters, including next generation mobile network antennas are compliant with the ICNIRP guidelines, the GRA has invested in equipment to continuously monitor EMF levels throughout Gibraltar in the frequency band 20MHz to 40GHz. The band includes all spectrum currently used for mobile telephony, radar, Wi-Fi and broadcasting services, both locally and from neighbouring countries. For a comprehensive list of permitted services in this frequency range, please refer to the GFAT (Gibraltar Frequency Allocation Table).

The equipment initially consists of four fixed monitoring units, an indoor deployable unit (for use inside buildings), and a handheld portable unit to measure EMF at any location around Gibraltar. The fixed and deployable units monitor EMF levels in real time in the bands 20MHz to 40GHz and automatically upload the information onto a publicly available portal, which displays information on the locations of the fixed monitoring units and EMF measurements, accessible here.

At the request of members of the public and for compliance purposes, additional spot checks are also carried out using the handheld portable unit operating in the same band.

Below is a list of archive mobile base station audits pre-EMF monitoring portal.

The ‘EMF Guide mobile app’ from the International Telecommunications Union (“ITU”) accessible here , also provides the public with reliable and clear information on the behaviours of EMF, along with internationally agreed mechanisms for EMF management. 

If you require any further information or are concerned about EMF levels in your area, please email radio@gra.gi.