Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, attendance at our offices and public counters is possible by prior appointment only. Although we aim to carry out all our regulatory duties electronically, we do understand that this may not be possible for everyone. In such cases, an appointment will be arranged. Please note that a face mask is compulsory when attending our public counter.

Please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Please note that a face mask is compulsory when attending our public counter.

Welcome to the Gibraltar Regulatory Authority website


The GRA regulates the electronic communications sector in Gibraltar in accordance with EU and domestic legislation and is tasked with the management of the Gibraltar Numbering Plan. The GRA’s role is to balance the need to conserve this finite national resource while ensuring that there is always an adequate supply of numbers to support the demands of existing and new customers and service providers.

The GRA’s tasks include:

  • Assigning numbers
  • Ensuring that numbers are used in accordance with the rules and procedures set out in the Notice on Numbering Conventions (see below) and
  • Monitoring number utilisation and implementing number changes when and where required

The publication of the Plan is for the benefit of authorised operators in Gibraltar who require their numbering schemes to be made public in order to agree routing arrangements with other operators and entities.