Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.

OFFICES & PUBLIC COUNTERS

PUBLIC COUNTER
Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing info@gra.gi or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website

REVIEW OF CONDITIONS

In line with the new communications regulatory framework, the Authority wishes to assess, update and exercise its powers with regards to the imposition and modification of conditions attached to a general authorisation. Furthermore, the Authority will also be proposing conditions which may be attached to rights of use for numbering resources. The Authority will, therefore, propose changes to the conditions currently in place in Notice C08/17.

The Authority welcomes comments from all interested parties on the questions presented in this public consultation. Written comments will be accepted no later than 3pm on Friday 23rd July 2021.

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