Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.


Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website


The sharing of mobile network infrastructure is an established feature of many European mobile markets. Mobile infrastructure sharing describes the process by which Authorised Providers share infrastructure to deliver mobile services to customers. Upon reviewing the comments provided by the respondents after the first round of consultation, it was decided that the General Condition proposed would benefit from an element of simplicity and clarity and so, the purpose for carrying out a second round is so that respondents may consider their answers in light of a revised General Condition presented in this document.

Additionally, this second consultation is not designed to replace the C02/20 consultation, but instead should be read in conjunction and be viewed as an extension of it.

The GRA welcomes comments from all interested parties on the questions presented in this public consultation.