Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

Closure of Public Counter

In order to manage the risk of cross-contamination in our community, the Gibraltar Regulatory Authority is closing its public counter as from 3pm on Monday 16th March 2020, to stop the spread of infection via physical payment by exchange of cash or card, and in order to avoid social contact in queues. All payments may be made by bank transfer. Cash payments or payments in person will not be accepted or handled as from this date.

Please send any enquiries to and we will endeavour to assist you in as much as we are able to in the circumstances. At the moment, the GRA is minimising the amount of staff working at its premises at any one time and so, there may be instances where we will not be able to carry out some services in their entirety. We appreciate your understanding.

Welcome to the Gibraltar Regulatory Authority website


The sharing of mobile network infrastructure is an established feature of many European mobile markets. Mobile infrastructure sharing describes the process by which Authorised Providers share infrastructure to deliver mobile services to customers. In order to ensure full transparency for all market players, the GRA has decided to publish this document to clarify the main concepts associated with mobile infrastructure sharing, its advantages and disadvantages and consult with industry to find out whether the GRA can assist Authorised Providers achieve their objectives.

This document, therefore, proposes the imposition of General Conditions on Authorised Providers to share mobile network infrastructure.