Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

OFFICES & PUBLIC COUNTERS
Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, attendance at our offices and public counters is possible by prior appointment only. Although we aim to carry out all our regulatory duties electronically, we do understand that this may not be possible for everyone. In such cases, an appointment will be arranged. Please note that a face mask is compulsory when attending our public counter.

Please contact our offices by e-mailing info@gra.gi or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Please note that a face mask is compulsory when attending our public counter.

Welcome to the Gibraltar Regulatory Authority website

RADIO TYPE APPROVAL PROCESS

Taking into account of ECC/DEC/(04)05 and section 62 of the Communications Act 2006, radio equipment manufacturers which conform to the following conditions, will be exempt from requiring to apply for Radio Type Approval in order to market their devices in Gibraltar:

·The equipment is compatible with the Gibraltar Frequency Allocation Table

·The equipment conforms with  NOTICE CONCERNING EXEMPTIONS FROM REQUIREMENT TO OBTAIN A LICENCE

·The equipment has been issued a declaration of conformity granted by the UK or any other EU country or the declaration of conformity from the manufacturer.

·Equipment has been CE stamped and approved under the Radio Equipment Directive

If the equipment does not meet all the conditions above, an application for Radio Type approval must be made to typeapproval@gra.gi. The GRA reserves the right to review its Radio Type Approval policy at any time and may request additional information from the manufacturer to satisfy compliance requirements.

Please contact our offices if you have any queries.