Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

Closure of Public Counter

In order to manage the risk of cross-contamination in our community, the Gibraltar Regulatory Authority is closing its public counter as from 3pm on Monday 16th March 2020, to stop the spread of infection via physical payment by exchange of cash or card, and in order to avoid social contact in queues. All payments may be made by bank transfer. Cash payments or payments in person will not be accepted or handled as from this date.

Please send any enquiries to and we will endeavour to assist you in as much as we are able to in the circumstances. At the moment, the GRA is minimising the amount of staff working at its premises at any one time and so, there may be instances where we will not be able to carry out some services in their entirety. We appreciate your understanding.

Welcome to the Gibraltar Regulatory Authority website


The Gibraltar Regulatory Authority (“GRA”), as the Information Commissioner, took part in the annual Global Privacy Enforcement Network Sweep (the “GPEN Sweep”), which this year considered how organisations in various jurisdictions handle and respond to personal data breaches. Sixteen data protection authorities (“DPAs”), including the GRA, participated in the GPEN Sweep. DPAs were asked to reach out to organisations with a set of pre-determined questions which focused on their current practices for recording and reporting data breaches.