CONTACT US

Gibraltar Regulatory Authority, 2nd floor, Eurotowers 4, 1 Europort Road, Gibraltar.
(+350) 20074636   (+350) 20072166   info@gra.gi

Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

Easter Holiday

During the Easter break, our offices will close at 12.30pm on Thursday 9 April 2020 and reopen on Tuesday 14 April 2020 as from 9.00am. Please be reminded that our offices are closed to the public until further notice.

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

GUIDANCE FOR DATA CONTROLLERS

The following is a list of documents that provide guidance on data protection for organisations. Some documents provide general guidance whilst others focus on specific topics such as an individual’s right to access their personal data (Subject Access Requests) and the use of CCTV.

Note: The guidance in this section of the website relates to the data protection regime in place prior to the introduction of the General Data Protection Regulation (“GDPR”) and resulting changes to the Data Protection Act 2004 in May 2018. Some of the guidance remains relevant and useful, however organisations and individuals must be mindful of the changes in the law and that the guidance in this page has not been updated.

For updated guidance please visit https://www.gra.gi/data-protection/general-data-protection-regulation