Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

End of Financial Year

Kindly note that due to the end of the financial year on Friday 29 March 2019, our counter for licences will close at 12.00 noon on this same day. Therefore, we will be unable to issue new licences or process renewals until the following working day, Monday 1 April 2019.

Please accept our apologies for any inconvenience this may cause.

Welcome to the Gibraltar Regulatory Authority website

DATA PROTECTION COMPLAINT FORM

Use this form to report a concern that you have been unable to resolve with an organisation or individual. If we think the organisation or the individual has not complied with its obligations, we will use the information to give advice to you or commence an investigation on the matter to solve the problem.

All fields marked with * are required.

Data Protection: Your information will be used by the GRA in accordance with the provisions of the Data Protection Act 2004.

Your Details

Details of your Complaint

1. What do you think the Gibraltar Regulatory Authority ("GRA"), as the Data Protection Commissioner, can do to help?

Please use this space to explain how you think the GRA can help you. We will respond, even if we think we cannot achieve what you want.

2. What is your complaint about?

Tick one or more of the following:

3. Details of the organisation or individual your complaint is about

4. Have you attempted to contact the organisation or individual?

5. Please provide full details of the complaint in the space below

6. Please provide us with copies of any correspondence (e.g. emails or letters) and/or other documentation that is relevant to your complaint.

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Declaration:
I understand that the GRA may need to share the information that I have provided with the party about whom I am complaining, so that my concern can be looked in to.

I agree