Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

Closure of Public Counter

In order to manage the risk of cross-contamination in our community, the Gibraltar Regulatory Authority is closing its public counter as from 3pm on Monday 16th March 2020, to stop the spread of infection via physical payment by exchange of cash or card, and in order to avoid social contact in queues. All payments may be made by bank transfer. Cash payments or payments in person will not be accepted or handled as from this date.

Please send any enquiries to info@gra.gi and we will endeavour to assist you in as much as we are able to in the circumstances. At the moment, the GRA is minimising the amount of staff working at its premises at any one time and so, there may be instances where we will not be able to carry out some services in their entirety. We appreciate your understanding.

Welcome to the Gibraltar Regulatory Authority website

GDPR: Guidance on the Rights of the individual

The Information Rights Division (ďIRDĒ) of the Gibraltar Regulatory Authority frequently uses social media to provide summarised data protection guidance to the public.

Further to the posts and information being readily available on the IRDís social media accounts (e.g. Twitter:@Gibprivacy), this page contains the IRDís social media posts relating to the GDPRís requirements concerning the rights of the individual.

You may contact our office for further information if you are unable to find the guidance that you are looking for or require further assistance.

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