Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to

Welcome to the Gibraltar Regulatory Authority website

Guidance for the General Data Protection Regulation

Welcome to the GRA's General Data Protection Regulation (“GDPR”) webpage. This is where we will be posting information and guidance on data protection under the GDPR.

The GRA aims to assist organisations and facilitate a smooth transition to the future data protection standards under the GDPR, by publishing guidance on the GDPR in the run up to its commencement. The GDPR will apply in Gibraltar as from 25 May 2018.

The GRA will be issuing a series of guidance notes to explain the similarities with the existing Data Protection Act 2004, and describe some of the new and different requirements.

The following is a list of documents that provide guidance on the General Data Protection Regulation.

Some documents provide general guidance whilst others focus on specific topics.

You may contact our office for further information if you are unable to find the guidance that you are looking for or require further assistance.