Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to

Welcome to the Gibraltar Regulatory Authority website


As from January 2004 Gibraltar has had its own data protection law - the Data Protection Act 2004.

The Data Protection Act affects a wide range of businesses, organisations and public bodies. Its central aim is to ensure that information held about people is accurate and that people know how information about them is being used. To achieve this it places responsibilities on persons who control information and gives rights to people about whom information is kept.

This guide aims to assist businesses, organisations and public bodies to prepare for their new responsibilities. It sets out:

who has responsibilities under the Act,

what are the key responsibilities,

who needs to register with the Data Protection Commissioner,

information about transferring data outside Gibraltar,

where you can get more advice.

This guide is for general information only. It is not legal advice or a definitive statement of the law and does not include detailed information about the legal provisions of the Act.