Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to

Welcome to the Gibraltar Regulatory Authority website


With the growth of global markets it is increasingly necessary for businesses or organisations to transfer data to other countries and territories outside of Gibraltar.

When such transfers include personal data it is important to ensure that this data is adequately protected from potential misuse by ensuring that the transfer complies with the provisions of the Data Protection Act 2004 (DPA).

This advice note (attached below) is intended to give guidance on how to comply with the Transfer of Personal Data to Third Countries but it is also important to remember that transfers of personal data must comply with all the Data Protection Principles.