Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

USE OF COOKIES IN WEBSITES

The law which applies to how you use cookies and similar technologies for storing information on a user's equipment such as their computer or mobile device changed on 26th May 2011. This advice on the new cookies regulations sets out these changes and explains what steps you need to take to ensure you comply.

Regulation 5 of the Communications (Personal Data and Privacy) Regulations 2006 covers the use of electronic communications networks to store information or gain access to information stored in the terminal equipment of a subscriber or user. So-called spyware can enter a terminal without the knowledge of the subscriber or user to gain access to information, store information or trace the activities of the user. This Regulation reflects the growing concern about the use of covert surveillance mechanisms online.


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