Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to

Welcome to the Gibraltar Regulatory Authority website


This guide (attached below) aims to inform readers in advance about the new law and what it will mean for people, businesses and public services in Gibraltar.

This guide (attached below) is a general guide for information only and is not legal advice or a definitive statement of the law. To assist readers references are made to some of the relevant sections of the Act.

The Data Protection Act will affect all types of data held including information held by the police, and information held in computerised and manual forms.


We all have an interest in ensuring that personal data is accurate, kept up to date and used in a responsible and transparent way.

The main aim of the Data Protection Act 2004 is to achieve just that. It helps both the holders of data and the people who are the subjects of the data, and strikes a balance between the rights of data subjects and the needs of businesses and service providers in Gibraltar.

The Data Protection Commissioner will have an important role in ensuring that the right balance is struck in Gibraltar. The Data Protection Commissioner will be the Gibraltar Regulatory Authority and will be independent of government.