Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

Closure of Public Counter

In order to manage the risk of cross-contamination in our community, the Gibraltar Regulatory Authority is closing its public counter as from 3pm on Monday 16th March 2020, to stop the spread of infection via physical payment by exchange of cash or card, and in order to avoid social contact in queues. All payments may be made by bank transfer. Cash payments or payments in person will not be accepted or handled as from this date.

Please send any enquiries to info@gra.gi and we will endeavour to assist you in as much as we are able to in the circumstances. At the moment, the GRA is minimising the amount of staff working at its premises at any one time and so, there may be instances where we will not be able to carry out some services in their entirety. We appreciate your understanding.

Welcome to the Gibraltar Regulatory Authority website

GUIDANCE FOR INDIVIDUALS

The following is a list of documents that provide guidance on data protection for individuals.

Note: The guidance in this section of the website relates to the data protection regime in place prior to the introduction of the General Data Protection Regulation (“GDPR”) and resulting changes to the Data Protection Act 2004 in May 2018. Some of the guidance remains relevant and useful, however organisations and individuals must be mindful of the changes in the law and that the guidance in this page has not been updated.

For updated guidance please visit https://www.gra.gi/data-protection/general-data-protection-regulation