Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

Easter Holiday

During the Easter break, our offices will close at 12.30pm on Thursday 9 April 2020 and reopen on Tuesday 14 April 2020 as from 9.00am. Please be reminded that our offices are closed to the public until further notice.

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

THE OPT-OUT REGISTER GUIDANCE AND DOCUMENTATION

The opt-out register for fax and telephone is a service provided by the GRA, as the Data Protection Commissioner, for fixed line and mobile subscribers who do not want to receive unsolicited direct marketing calls and/or faxes. This service is based on the provisions found in the Communications (Personal Data and Privacy) Regulations 2006.

For further information please see the guidance notes below.

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