Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.


Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website

Data Protection Day 2021

Data Protection Day is celebrated globally, each year on 28 January. On this date, national data protection bodies and other sectors carry out activities to raise awareness about the rights to personal data protection and privacy. These may include campaigns targeting the general public, educational projects for teachers and students and open doors at data protection agencies and conferences.

This year, the Information Commissioner has published material and launched a campaign that focuses on the data protection rights of individuals, which includes –

- A Guidance Note on “The Rights of Individuals under the Gibraltar GDPR”

- A set of infographics which emphasise the main points relating to the data protection rights of individuals; and

- A collection of short videos that further explain the rights of individuals. These videos have been uploaded to the GRA’s YouTube channel.

With this campaign, the Information Commissioner aims to raise awareness of privacy and data protection, and in particular, the rights that individuals have in relation to their personal data.