Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to

Welcome to the Gibraltar Regulatory Authority website


Saturday 25th May 2019 marks the anniversary of the introduction of General Data Protection Regulation (the “GDPR”), which provides a comprehensive and modern framework for data protection in Gibraltar.

To mark the anniversary of the GDPR, the Information Commissioner’s (the “Commissioner”) office will be at the Piazza on Wednesday 22nd May 2019 from 10:00am to 2:00pm to engage with the public and raise awareness of ongoing data protection and privacy issues. By engaging with the public and raising awareness, the Commissioner aims to empower people by helping them exercise their individual rights more effectively and take better control over their information.

The event forms part of the Commissioner’s “Control Your Privacy” Campaign, whose aim is to provide different sectors of the community with information about data protection and privacy rights.

To see the full document, please download it from the link below.