Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.


Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website

Privacy Awareness School Survey (2020-21)

The survey forms part of the Information Commissioner’s “Control Your Privacy” campaign, the aim of which is to provide different sectors of the community, including school children, with information about data protection and privacy rights.

The survey, carried out in schools in Gibraltar during the 2020/21 academic year examines the relationship between the use of digital technology and privacy matters amongst Year 5, 7, 9 and 11 students.

The information gathered from the survey has been analysed and features in the Information Commissioner’s report which also highlights key changes and/or behavioural trends in privacy practices amongst students in Gibraltar when using digital technology, in particular, Social Networking Sites (“SNS”).