Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday


Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to

Welcome to the Gibraltar Regulatory Authority website


Two privacy awareness surveys were carried out in schools in Gibraltar during the 2019/20 academic year. One of the surveys was aimed at year 5 students, whilst the other was aimed at year 7, 9 and 11 students.

The surveys examined the relationship between the use of new digital technology and privacy matters. This initiative forms part of the Information Commissioner’s (the “Commissioner”) awareness raising programme for schools, conducted in cooperation with the Department of Education.

The report (linked below) details the results from this year’s surveys and analyses the information gathered by comparing the results to those collated from previous years, where available.

In doing so, the Commissioner’s office is able to identify any key changes or behavioural trends in privacy practices amongst students in Gibraltar when using digital technology, particularly relating to Social Networking Sites (SNS). This year, the report also features additional analysis due to new questions which focus on online platforms such as YouTube and gaming consoles, an area of concern highlighted in last year’s report.

Please click on the links below for more information.