Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.


Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website


The GDPR imposes conditions on transfers of personal data to jurisdictions outside the European Economic Area (which includes the European Union). In the event of Brexit without a deal, transfers to Gibraltar would need to comply with said conditions.

Her Majesty’s Government of Gibraltar is planning to include mechanisms in law for the uninterrupted transfer of personal data between Gibraltar and the UK, so these data flows should not be affected.

This guidance note aims to provide organisations with advice and assistance on how organisations can ensure that data flows crucial to business and other activities are maintained in the event of a no deal Brexit.