Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday.

End of Financial Year

Kindly note that due to the end of the financial year on Friday 29 March 2019, our counter for licences will close at 12.00 noon on this same day. Therefore, we will be unable to issue new licences or process renewals until the following working day, Monday 1 April 2019.

Please accept our apologies for any inconvenience this may cause.

Welcome to the Gibraltar Regulatory Authority website


The General Data Protection Regulation (the "GDPR") came into force on the 25th May 2018, replacing the existing data protection framework under the EU Data Protection Directive. This is the sixth of a series of Guidance Notes that the Gibraltar Regulatory Authority, as the Information Commissioner, has issued. To collect and use personal data legitimately under the GDPR and the Data Protection Act 2004, organisations need to have a 'lawful basis'. This Guidance Note provides general guidance on the lawful bases that are available for organisations to rely on, in a practical and concise manner.