Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.

OFFICES & PUBLIC COUNTERS

PUBLIC COUNTER
Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing info@gra.gi or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website

0034 DIALING

As from 10th February 2007, telephone subscribers in Gibraltar will only be able to call telephone numbers in Spain by dialling 0034 before the 9-digit Spanish number. With effect from that date, calls from Gibraltar to Spain will no longer be made by dialling the 9-digit Spanish subscriber's number only. It is important to stress that telephone calls to Spain will not be more expensive as a result of the change. For information on tariffs please refer to the Gibraltar Telephone Directory. Also as from 10th February, callers from Spain dialling Gibraltar will be required to use 00350, plus the customer number.