Opening Times

The offices of the Gibraltar Regulatory Authority are open from 9:00am to 5:00pm Monday to Friday

Easter Holiday

During the Easter break, our offices will close at 12.30pm on Thursday 9 April 2020 and reopen on Tuesday 14 April 2020 as from 9.00am. Please be reminded that our offices are closed to the public until further notice.

COVID-19 MEASURES

Further to the policy of HM Government of Gibraltar to increase social distancing and slow the spread of COVID-19, our offices are closed to the public until further notice. We are working remotely and we will endeavour to assist you in as much as we are able to do so in the circumstances. Please email any enquiries to info@gra.gi or call us on 200 74636, leave a voicemail message and a member of our team will get back to you.

LICENCES
We accept requests for licence applications and renewals by email, together with any necessary licence variations if applicable. Payment for these may be effected by bank transfer only. Licences will then be scanned and sent by e-mail together with a copy of the receipt. The originals will be held for collection at a later date when restrictions are lifted, or posted if required. For any queries regarding the renewal of your licence please send an e-mail to licensing@gra.gi.

Welcome to the Gibraltar Regulatory Authority website

HOW TO FIND AND ACCESS YOUR COOKIES

If you're using Internet Explorer 6.0 or 7.0:
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  • Internet Options
  • Click the Privacy tab
  • Click on Custom Level
  • Click on the 'Advanced' button
  • Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.
If you're using Firefox 2.0:
  • Choose Tools, then
  • Options
  • Click the Privacy icon
If you're using Firefox 1.0 or 1.5:
  • Choose Tools, then
  • Options
  • Click the Privacy icon
  • Click the Cookies tab
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  • Choose Tools, then
  • Preferences
  • Advanced
  • Cookies
If you're using Opera 7.0:
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  • Privacy
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  • Preferences
  • Click on Advanced
  • Click on Cookies
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  • Internet Options
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If you're using Internet Explorer 4.0:
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  • Click on Advanced
  • Set your options in the box that says Cookies.