Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.


Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website


    The Cordoba Agreement provides for telephone calls from Spain to Gibraltar to be dialled using the international direct dialling code recommended by the International Telecommunication Union (ITU) for Gibraltar, 350. This is expected to be implemented by Spain with effect from 10th February 2007.

    With effect from that date, calls from Gibraltar to Spain will no longer be made by dialling the 9-digit Spanish subscriber’s number only.

    Therefore, as from 10th February 2007, telephone subscribers in Gibraltar must call telephone numbers in Spain by dialling 0034 before the 9-digit Spanish number.

    This change will not result in any increase in the cost of telephone calls to Spain.

    For information on tariffs please refer to the Gibraltar Telephone Directory.

    6 December 2006

    Related pages