DECISIONS
The universal service obligation aims to ensure that every user has the right to a universal service involving the permanent provision of a postal service of specified quality at all points in Gibraltar at affordable prices for all users.
In 2020, the Authority embarked on a public consultation in order to review any possible changes which may affect the Universal Service obligations and designated postal service provider/s.
Consequently, the Authority published public consultation P02/20 on the 1st July 2020 and only received comments from the Royal Gibraltar Post Office (RGPO). This Decision Notice, therefore, incorporates the designation of Universal Service Provider and revised Universal Service obligations.