Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.


Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website


The GRA, in accordance with the provisions of the University of Gibraltar (Regulation and Accountability) Regulations 2018, issued a Memorandum of Regulation to the University on the 1st June 2018 setting out how-

(a) the quality and standards of education in the University shall be monitored;

(b) compliance by the University with its functions, duties and obligations under the Act shall be monitored;

(c) the use by the University of its funds including any public funds provided to it shall be monitored;

(d) other aspects of the University’s performance are monitored;

(e) the University is expected to demonstrate effective governance and accountability; and

(f) the University’s autonomy and academic freedom are maintained.