Opening Times

The offices of the Gibraltar Regulatory Authority are open Monday to Friday, from 9:00 to 17:00.

OFFICES & PUBLIC COUNTERS

PUBLIC COUNTER
Our public counter is open. At first instance, for all queries, please contact our offices by e-mailing info@gra.gi or call us on 200 74636. If you are unable to speak to our front desk staff, please leave a voicemail message. These are checked very regularly, and a member of our team will get back to you as soon as possible.

LICENCES
We accept requests for licence applications and renewals by e-mail, together with any necessary licence variations, if applicable. Payment for these may be effected, preferably, by bank transfer. If this is not possible, card payment via the telephone will also be accepted. Please contact our offices on licensing@gra.gi and a member of our team will direct you to the correct application form on our website. If a paper copy is required, this may also be arranged by calling us on 200 74636. Licences will be scanned and sent by e-mail together with a copy of the receipt. The originals can either be posted or can be held for collection at a prearranged date and time.

Welcome to the Gibraltar Regulatory Authority website

Workshops for DPOs

The Information Commissioner organises periodic data protection workshops for Data Protection Officers (“DPOs”) in Gibraltar, as part of his efforts to promote awareness amongst data controllers of their data protection obligations and provide assistance.

During the workshops, particular topics are discussed, and guidance provided to assist in ensuring compliance. As well as an opportunity for data controllers to obtain further support, the workshops also provide our office with an opportunity, as regulator, to learn about, and obtain a better understanding of the common issues/challenges faced by data controllers and processors. The workshops help create synergies by facilitating collaboration between DPOs on issues that are common to all data controllers.

1.DPOs must have data protection knowledge.

Data protection officers should have expert knowledge of data protection law and practices (see Article 37(5) of the Gibraltar General Data Protection Regulation (“Gibraltar GDPR”) and section 78(2) of the Data Protection Act 2004 (the "DPA")). Participation in these workshops will likely contribute to a DPO’s knowledge of data protection law and thereby be beneficial to DPOs and controllers/processors.

2.Data controllers and processors must help DPOs maintaining data protection knowledge.

Data controllers and processors are obliged to support the DPO to maintain his or her expert knowledge (see Article 38(2) of the Gibraltar GDPR and section 79(2) of the DPA). Encouraging and supporting the DPO’s attendance in these workshops can therefore help data controllers and processors meet their obligations.

3.Cooperating with the supervisory authority.

A DPO’s and/or an organisation’s participation in the DPO workshops help demonstrate an individual/organisation’s commitment to data protection, and their interaction with the Information Commissioner’s office.

In addition to the workshop reports, please find below a general register of attendance for DPOs and organisations, sorted by order of attendance.

For more information regarding the DPO Workshops, please email dpoworkshops@gra.gi

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